FEQUENTLY ASKED QUESTIONS

Frequently Asked Questions (FAQ's) About Ordering Granite Headstones at HeadstonesAndMemorials.com

What is a headstone? Is it the same thing as a grave marker?

Several terms are used to refer to graveside markers. These include headstone, gravestone, marker, memorial, monument and tombstone.

What I need to do before I place my order?

Please contact the cemetery to inquire about specifications and installation before placing an order. Specifications may include size, color and material of the marker

What is the cost of a headstone, Monument, Memorial, Upright or Grave Marker?

Pricing for headstones ordered through our custom online headstone designer are listed below and include FREE Shipping and No Sales Tax.

To view our complete list of Flat Granite Headstone Prices, Sizes and Colors CLICK HERE.

The cost of a custom size, color or design beyond what is available in our headstone designer will vary depending on the specific request. Please check out our Specials Page and Catalog for more information.

Do Flat Granite Markers include a base?

Flat Granite Markers do not include a base. Each flat granite headstone is a single piece with no base required.

Are there any additional fees?

All flat markers ordered through the Headstones and Memorials' Online Headstone Designer include everything at one low price:

  • Personalized Lettering (No per letter charge)
  • Large selection of graphics and designs
  • Shipping anywwhere in the Continental United States
  • Sales Tax..

Ceramic Photo Titles and Custom Artwork are available for an additioanl cost. Please contact us for more information and pricing.

The cemetery that the headstone will be placed in may have a setting fee associated with installing your grave marker. This fee is set by the cemetery and paid by you directly to the cemetery. Please contact your cemetery for more information.

How do I pay for my headstone?

You may purchase a granite headstone from our site with any major credit card or with your PalPal account. Our online credit card processing is encrypted for your security. If you would prefer to speak with one of our representative please call us at ( 760) 542-6363.

How is my order being shipped?

  • Flat Markers from 12" x 8" - 24" x 12"  are shipped via UPS Ground Delivery
  • Larger headstones and monuments are shipped on a pallet through a trucking company due to their size and weight.
  • Shipping times vary depending on shipping destination. Tracking information will be emailed to you once your order ships.

How heavy is a granite marker?

Headstone weights vary depending on size and thinkness. The lighest being approximately 110 lbs.

Can I see what my granite memorial will look like before I place the order?

The Headstones and Memorials' Online Headstone Designer will show you a live preview of the gravestone all the way through the design process. Once you finalize your order, you will also receive an email confirmation with a link to view your final design. Orders placed through our Specials Page or Catalog will receive a proof from one of our designers for your review and approval.

What happens if I need to make a change to my order?

Contact Us immediately with any changes that you require. Please note that any change to the order may result in an additional fee. The cost of the fee depends on the status of your order and may range up to the total cost of the order.

Does the cemetery need to approve the headstone?

Most cemeteries adhere to certain specifications that may include size, color and material of the marker. You should always check with your cemetery before placing an order.

How is the headstone produced?

  • During the ordering process, you select the artwork and text that will applied to your monument.
  • Your selected artwork and text is then sandblasted into the granite. 
  • A coat of paint is applied to the sandblasted areas on the marker. All grey markers will be painted black and all other color markers will be painted white.

Where will my granite headstone order be shipped?

Headstones can be shipped anywhere you specify including: Residences, Businesses and Cemeteries. NOTE: All flat grave markers ordered through our online headstone designer include FREE Shipping, anywhere in the Continental United States. Contact Us for shipping costs to all locations outside the Continental United States, including Alaska and Hawaii.

Can I put a Rush my order?

Yes, however, we will need to be notified prior to placing your order and see if your timelines are possible. Rush charges and freight will apply and vary. Contact Us for a quote.

Can I purchase a custom size headstone?

Yes, custom colors and sizes are available. Please call for more details and a quote.

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