Customer Testimonials and Reviews

Here are just of few of the many testimonials that Headstones and Memorials has received from families that we have been able to help.

I just want to let you know that my sister has recieved the stone I ordered for her, she said it looks great.

I want to thank you for doing a great job on the work, my sister couldnt afford to get a new stone and so my husband found your web site and I ordered it for. I hope this feed back helps others order from you. I also plan on puting more orders in some time in the future for family that has passed and that dont have a stone. Again I want to thank you for doing a great job.

- Candy and Ed

Thank you for all your help with this. I am very impressed with your company.

You have been very quick in responding and helping me with any questions... You have made this a much easier process and I thank you for that.

- Amy
Good morning, just wanted to let you know I received the grave marker yesterday. It was just what I wanted, you did a great job with it. I thank you very much for all the assistance you gave me.I will be recommending you to any one needing that kind of service.
- Marty and Rhonda
Michelle, I am sssssooooo happy with the headstone. It is stunningly beautiful and absoluted perfect. I can't thank you and your team enough for making such a difference in my life that I will always remember. I will be telling everyone about your company. And, when my time comes someday, my family will know they BETTER come to you! I want my stone to be just like my Mom's it is just that perfect. Thank you so much for who you are.
- Rose
The headstone just arrived in excellent condition. I am thrilled with the fast service and fine workmanship from your company. I can't tell you how much it means to our family. Please Thank everyone there for a job well done.
- Linda

I just wanted to thank your company for the headstone for my mom & dad, and you for your service. I had good expectations based on the proof and the great communication you provided - and my expectations were totally met and more. My sister and I (and our husbands) are truely happy with your product and service. We are so pleased how it looks set at the cemetary. Thank you so much! I will tell everyone I know about your company!

Thanks again.

- Kerrie
We received the headstone. It is beautiful. Everything is perfect.
- Ryan

Hello. You created this memorial marker for my brother and it has been set in place to mark his final resting place. I was nervous purchasing his marker online, and I wanted to write and thank you for the amazing job you did.

My family is devestated by this loss and you made it very easy for me to handle this final tribute to my loved one. The marker itself is nothing short of perfect. I can see how the design was changed to make everything fit and I could not have asked for a more lovely memorial. Thank you so much. You have helped a lot of very hurt people feel a bit of closure in a terrible time in our lives. God bless you.

- Isa
You have made a frustrating situation go smoother than I could ever hope for. The whole situation has been dragging on for a few years, and I have just decided to take care of it myself. You have been so helpful, and I appreciate it so much. Thanks again
- Michael
I would like to thank you for your humble and great service in helping our family in making this happen. Everyone is thoroughly pleased with the end result. Thanks a million
- Moses

I just wanted to thank you and everyone involved in the process of creating my youngest sisters memorial stone. It arrived safe and in perfect condition last evening. And, in the time that is promised on your website.

Thank you all so much,

- Kim and Family

Hi Michelle,

Thank you so much for your kindness, empathy and direction through this difficult time. You've been an Angel to my family throughout this ordeal.

Again, thank you for everything.

- Becky

Michelle, Thank you so much for all your hard work and for helping me put the final touches on my moms stone. This was the most difficult thing for me to do, and you helped me all the way through. I cannot thank you enough.

I wish I could just give you a big hug! So I am sending you a huge hug and my mom is smiling down on you and giving you one too.

- Angelina
Your website has been easy to use and very helpful.
- Eric

To Whom It May Concern:

I had to write and tell you how pleased I was with the extraordinary customer service rendered to me by Michelle Nichols during my recent purchase of two markers. My order involved shipping the monuments to two companion cemeteries in different locations in the Detroit area. But what exacerbated the situation was the resistance I immediately encountered from the cemeteries when they were advised that I would be procuring the markers from your company instead of from them. They seemingly took great pleasure in making the purchase and subsequent installation as difficult and confusing as possible.

Ms. Nichols was a life-saver through this entire ordeal. She requested and received permission from her supervision to work directly with the cemeteries and very graciously completed and faxed numerous forms, and other paperwork to get the process started. She also expedited the work order to meet the cemeteries' early November cut-off date for installations, making sure the monuments were shipped in plenty of time. Then, when your carrier encountered problems with delivering the markers, Ms. Nichols contacted both YRC and the cemeteries to coordinate delivery times agreeable to both parties.

The markers have finally been received and installed. They beautifully reflect the legacy of the loved ones they represent, and I couldn 't be more pleased. This would not have been possible without Ms. Nichols ' assistance and persistence. She was the consummate professional, even when the cemetery staff was rude and unethical. This is what true customer service is all about; her picture should be next to its definition.

Cordially,

- Jacqueline Johnson
I just wanted to let you know how very pleased I am with the quality of my father's head stone. Thank you so much.
- J.C.
I will definitely recommend my family and friends to your company.
- Martha
Thank you for the great customer service.
- Lisa
Hi Michelle, Thank you, you have been most helpful and patient, I love the service that your company has provided you have honestly made this the most simplest thing ever and i just wanted to say thank you and to expect a great review from yet another person :).. Have a beautiful day!!
- Mari

I just wanted to send you an E mail and let you how very pleased I was to do business with you. I ordered a companion headstone for my great-great-grandparents who had been without a headstone for over 70 yrs. I called several companies here in in my area before ordering from you. I was a little hesitant to order over the net and even looked for reviews but found none.

I called your office and spoke with a very nice girl there and she gave me all the information I needed. I decided to go ahead and place my order. I used your order instructions on your website which was great and easy to use. I also received the stone at the time promised, delivered to my home, very well packaged and beautiful. My husband and I set the stone ourselves in the historic cemetery along with the founders great great nephew. He was delighted to know about your company since he gets calls from people asking him about monument companies to use. He said he'll definately be using you as well.

Your company delivered everything I asked for and more and were much more reasonable than local monument companies I checked with. Thank you for the beautiful headstone. My great great grandparents finally have the recognition they long deserved.

- Kim
"Thank You, Thank you" My son's marker is beautiful! You wonderful people are THE BEST! I'll tell everyone I know with praise.
- Sandra
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