Here are just of few of the many testimonials that Headstones and Memorials has received from families that we have been able to help.
To whom it may concern:
Wanted to express my appreciation for the timely and efficient manner in which your company responded to my request. The marker was "exactly" as I ordered, and was delivered within your published time frame.
I'm "old school" and it's great to see a company that offers a quality product at a fair price!Thank you...
I just wanted to thank your company for the headstone for my mom & dad, and you for your service. I had good expectations based on the proof and the great communication you provided - and my expectations were totally met and more. My sister and I (and our husbands) are truely happy with your product and service. We are so pleased how it looks set at the cemetary. Thank you so much! I will tell everyone I know about your company!
The headstone we ordered looked wonderful! Thank you for making something so difficult so easy.
I just wanted to let you know how very pleased I am with the quality of my father's head stone. Thank you so much.
We received the headstone. It is beautiful. Everything is perfect.
Michelle, I want to thank you and tell you what a pleasure it was to work with you for Gary's headstone. It was so very nice and much better than I expected it to be. I also want to thank you personally for being so kind and patient with me as I went back an forth over changes time and time again. It really meant a lot to me.
I am very happy and pleased with you, your company, and with the finished headstone.
Thanks again and God bless you,
Just wanted to let you know the Stone arrived and is already set. We are so pleased with it. Just as described and your company was so easy to work with. I was very nervous doing something like this over the internet sight unseen but I am glad to say your company did everything it claimed it would including timely delivery. I would recommend you to anyone without reservation.
The headstone just arrived in excellent condition. I am thrilled with the fast service and fine workmanship from your company. I can't tell you how much it means to our family. Please Thank everyone there for a job well done.
I want to thank you for your work, the headstone is awesome. I will be recommending your company to family and friends. Thanks again!!!!
Just returned from Mississippi for the headstone dedication ceremony for my parents. The headstone is simply beautiful! It is elegant and unique. Our family is VERY pleased w/the finished product! I will happily recommend your services to others!
Michelle, Thank you so much for all your hard work and for helping me put the final touches on my moms stone. This was the most difficult thing for me to do, and you helped me all the way through. I cannot thank you enough.
I wish I could just give you a big hug! So I am sending you a huge hug and my mom is smiling down on you and giving you one too.
THANK U SO MUCH. I will gladly forward your email address to other people and your work has been more than just high quality work . I'm very pleased with all your efforts of contacting me and letting me see the work before making the final approval. I'm sure I'll be using you again in the future . Again , thanks
Our headstone design was challenging and we were very pleased with the outcome, please let your team know!
I just want to let you know that my sister has recieved the stone I ordered for her, she said it looks great.
I want to thank you for doing a great job on the work, my sister couldnt afford to get a new stone and so my husband found your web site and I ordered it for. I hope this feed back helps others order from you. I also plan on puting more orders in some time in the future for family that has passed and that dont have a stone. Again I want to thank you for doing a great job.
Michelle, I must admit I was a bit skeptical purchasing such an important item as a headstone for my mother over the internet but I was very happy with the results. You were extremely professional through out the entire process. Thank you for your patience with me in choosing the design. The results were far beyond my expectations. The headstone was delivered on time as promised. I hope I don't need your services in the near future but when I do I will not hesitate to call Headstones and Memorials. Sincerely,
Oh my gosh, Michelle, this is perfect! I love it! Thanks Michelle. Nice job.
Thank you so much! We received the headstone yesterday, it is beautiful!!!!
I'm so happy that after 25 years my mother-in-law finally has a headstone!! :)
Hello Michelle, The headstone does look great! I appreciate all you have done. Hope your holidays are great. Thank You.
Just wanted to let you know that my Mother and Father's flat, granite marker arrived at my front door in perfect condition and it is exactly as ordered.
We are on a very fixed budget and are very pleased with your product, service and delivery.
To Whom It May Concern:
I had to write and tell you how pleased I was with the extraordinary customer service rendered to me by Michelle Nichols during my recent purchase of two markers. My order involved shipping the monuments to two companion cemeteries in different locations in the Detroit area. But what exacerbated the situation was the resistance I immediately encountered from the cemeteries when they were advised that I would be procuring the markers from your company instead of from them. They seemingly took great pleasure in making the purchase and subsequent installation as difficult and confusing as possible.
Ms. Nichols was a life-saver through this entire ordeal. She requested and received permission from her supervision to work directly with the cemeteries and very graciously completed and faxed numerous forms, and other paperwork to get the process started. She also expedited the work order to meet the cemeteries' early November cut-off date for installations, making sure the monuments were shipped in plenty of time. Then, when your carrier encountered problems with delivering the markers, Ms. Nichols contacted both YRC and the cemeteries to coordinate delivery times agreeable to both parties.
The markers have finally been received and installed. They beautifully reflect the legacy of the loved ones they represent, and I couldn 't be more pleased. This would not have been possible without Ms. Nichols ' assistance and persistence. She was the consummate professional, even when the cemetery staff was rude and unethical. This is what true customer service is all about; her picture should be next to its definition.
Thank you so much for your kindness, empathy and direction through this difficult time. You've been an Angel to my family throughout this ordeal.
Again, thank you for everything.
Hello Michelle, Oh my gosh, I just got the Katelyn's stone and it is ABSOLUTELY BEAUTIFUL!!!!!!!!!!!!! I can not THANK YOU enough for all your help in making this happen!!! It's everything that I wanted and more. You are truly an asset to your company and you are excellent at what you do!!
If it's alright, I will send you a picture once we get her stone set. :-)
THANK YOU, THANK YOU, THANK YOU from the bottom of my heart!!!! Take care and be blessed!!!!
Michelle, Oh my, it is the most beautiful memorial stone I've ever seen. Thank you so much, It's perfect! Thanks again
I just wanted to thank you and everyone involved in the process of creating my youngest sisters memorial stone. It arrived safe and in perfect condition last evening. And, in the time that is promised on your website.
Thank you all so much,
I just want to thank you and the company for the ease in selecting a gravestone for my grandfather. There was no headstone for him since 1930. Our family had moved away from Worland, Wyoming in 1943. It was recently that i found out there was no headstone after all these years. I ordered the headstone Sept. 4, and it was delivered on Sept. 20 to the mortuary that will do the setting. Your web site is very easy to order from and i appreciate the no tax and shipping charge, not to mention the reasonable prices. Also thanks for the ups tracking up dates. It was great to order from Los Angeles and have it shipped to Wyoming without worrying about it.
We received the stone. And I want to thank you so much for all your help. The stone is absolutely beautiful. It is everything we wanted it to be. The entire family was very touched by the stone. I cant thank you enough.
Hello Michelle, The headstone does look great! I appreciate all you have done. Hope your holidays are great. Thank You
I just wanted to send a note to thank you for the great job of handling the memorial marker for my Great Uncle John. The marker preparation and shipping was handled in a very timely manner, and the delivery man put it where I could easily handle it. I set the marker on Thursday, Sept 11, 2012 and it looks great ( see picture) on the headstone concrete slab. Your organization can take pride in having prepared the recognition marker that will keep him in remembrance by his family for generations to come.
I recieved the headstone today. Thank you for doing a great job on it at an affordable price :>)
Thank you for the great customer service.
Thank you, and all of your staff so much for such a speedy production & delivery of our headstone !!!! It is absolutely beautiful!
Headstones & Memorials really does 'Quality' work ! Even the girl at the cemetary who assisted me during delivery said it was fantastic. She asked me why I didn't order through them, and I told her because no one could do the graphics that I wanted, and that was one reason I went with your company. And, another was price. She was very impressed with your work.
You guys are a 5 star rating in my book !!!!! ★★★★★
Thank you for all your help with this. I am very impressed with your company.
You have been very quick in responding and helping me with any questions... You have made this a much easier process and I thank you for that.
I would like to thank you for your humble and great service in helping our family in making this happen. Everyone is thoroughly pleased with the end result.
Thanks a million!
The stone for my brother arrived today. It is beautiful. We got it set at the cemetery and it looks very nice. Your company provided quick service and a high quality product for a very reasonable price. We couldn't be happier.
Please pass along how pleased I am with my brother's tombstone.
He died a very tragic death and the beauty of his marker means a lot to me.
Thank you so very much.
Thank you so much for all your help! I got the shipping notification that it would be delivered today. You are awesome! You really know how to take care of your customers! You made our weekend.
Thank you so much they (the three headstones we ordered) were all beautiful and we are totally satisfied with them and your company.
Michelle I want to thank you for all the effort and patience you have spent working on this monument. I really appreciate it.
Michelle, I am sssssooooo happy with the headstone. It is stunningly beautiful and absoluted perfect. I can't thank you and your team enough for making such a difference in my life that I will always remember. I will be telling everyone about your company. And, when my time comes someday, my family will know they BETTER come to you! I want my stone to be just like my Mom's it is just that perfect. Thank you so much for who you are.
Just wanted to drop you a note and tell you how thrilled my mom and I were with the headstone we ordered for my sister. It is absolutely beautiful -- sweet and simple -- and I am so grateful that we were able to afford such a lovely stone for her.
We were a bit hesitant about ordering online, but your pricing and delivery time was far better than the local monument company. Even the cemetery personnel were impressed with the quality of the headstone and asked where I had gotten it. I expect that they will be referring many other families to your site.
We couldn't be more pleased and, with your reasonable pricing and incredible service, I hope to provide markers for other family members whose graves are still unmarked. Thanks SO much!
"Thank You, Thank you" My son's marker is beautiful! You wonderful people are THE BEST! I'll tell everyone I know with praise.
I would like to thank-you so very much for the beautiful job you did on my brothers marker. I was very impressed not only with the price but with the way it was done. When people loose a love one it's hard to go to the monument makers and visualize what your ordering. By going on line I was able to see exactly what I was getting. It was so much easier and much less in cost, the wait wasn't even that long, once I placed the order. I'm sure the rest of the family will be as pleased as I am. Thank-you again for a beautiful marker for our special brother.Sincerely Grateful,
Thank you so much for the beautiful stone you made for our baby daughter. It is more beautiful than I ever imagined and is one more step in helping our hearts heal.
Hi Michelle, Thank you, you have been most helpful and patient, I love the service that your company has provided you have honestly made this the most simplest thing ever and i just wanted to say thank you and to expect a great review from yet another person :).. Have a beautiful day!!
I appreciate your extra special customer service! I am so grateful for your special personal attention!
I just wanted to THANK YOU both so much!!! We received James' headstone yesterday and it couldn't be MORE beautiful!!! Thank you for putting up with me while I tweaked and changed my mind constantly... It is GORGEOUS... I couldn't be happier!!! I will send photos once we are able to get it set!!!
I will definitely recommend my family and friends to your company.
I just wanted to send you an E mail and let you how very pleased I was to do business with you. I ordered a companion headstone for my great-great-grandparents who had been without a headstone for over 70 yrs. I called several companies here in in my area before ordering from you. I was a little hesitant to order over the net and even looked for reviews but found none.
I called your office and spoke with a very nice girl there and she gave me all the information I needed. I decided to go ahead and place my order. I used your order instructions on your website which was great and easy to use. I also received the stone at the time promised, delivered to my home, very well packaged and beautiful. My husband and I set the stone ourselves in the historic cemetery along with the founders great great nephew. He was delighted to know about your company since he gets calls from people asking him about monument companies to use. He said he'll definately be using you as well.
Your company delivered everything I asked for and more and were much more reasonable than local monument companies I checked with. Thank you for the beautiful headstone. My great great grandparents finally have the recognition they long deserved.
Your website has been easy to use and very helpful.
I did want to thank you so much for all the great work your company did for us with Gene's Headstone..it's beautiful and everyone loved it.
Tell everyone in the production of the stone how grateful we are.... and please let your supervisor how kind and professional you were helping me through this difficult time.
Thank you so much Michelle, and be blessed everyday.
Thank you for being patient and providing information to my questions. I'm sure you are aware times are tough when having to take care of this type of business and sometimes our minds aren't so much in a happy mode but more so sad and things can be unclear and fuzzy. You have been such a blessing with getting this order on its way. Smile We military service members always appreciate people with patience and who are willing to go out of their way to help us. Have a great afternoon!
I just wanted to write and thank you ever so much for the beautiful job on the headstone I ordered for my Mom. I also wanted to let you know that your site was the easiest and most inexpensive way for us to afford this for her.
Again, many thanks.
You have made a frustrating situation go smoother than I could ever hope for. The whole situation has been dragging on for a few years, and I have just decided to take care of it myself. You have been so helpful, and I appreciate it so much. Thanks again
THANK YOU SO VERY, VERY MUCH. THE HEADSTONE WAS RECEIVED AND INSTALLED ON MY DADDY'S GRAVE.
The headstone is beautiful, just beautiful. I can't express enough how much I appreciate the great job you've done. Thank you for your outstanding, honest, professional, great service; what a wonderful experience doing business with you. Thank you, and God bless you all for the service you are providing.
Good morning, just wanted to let you know I received the grave marker yesterday. It was just what I wanted, you did a great job with it. I thank you very much for all the assistance you gave me.I will be recommending you to any one needing that kind of service.
I really appreciate all your patience and efforts in making this a comfortable transition. I am very satisfied with doing business with you personally and your company. It is a pleasure doing business with you and the Company you represent.
I want to thank you so much for the footstone marker you made for my daughter's birthday. It was better than I could have imagined. I was speechless when I first saw it. Your work and craftsmanship is perfect. My wife and I decided to get our daughter her footstone for her one year birthday, kind of as a birthday gift if you will. I made the mistake of not ordering it soon enough according to the details on your website. We were worried it wouldn't make it here in time. You made it happen though. Thank You so much, it arrived on her birthday! It was such a wonderful surprise. Our little Angel pasted the day of her birthday. She only got to live a few hours due to some complications during birth. It meant so much to us to be able to give that to her for her birthday. We can't thank you enough. We will be ordering the headstone soon I hope.
Hello. You created this memorial marker for my brother and it has been set in place to mark his final resting place. I was nervous purchasing his marker online, and I wanted to write and thank you for the amazing job you did.
My family is devestated by this loss and you made it very easy for me to handle this final tribute to my loved one. The marker itself is nothing short of perfect. I can see how the design was changed to make everything fit and I could not have asked for a more lovely memorial. Thank you so much. You have helped a lot of very hurt people feel a bit of closure in a terrible time in our lives. God bless you.